Sr. UX/UI Designer (Remote)

An amazing opportunity to create user-centric experiences across digital and tangible touchpoints.

Our Client, in the financial services industry, is looking for an experienced Sr. UX/UI Designer. The ideal candidate must effectively understand users’ pain points and incorporate insights, design thinking, and thought leadership into a solution across end-to-end customer journeys.

Responsibilities:

Integrate cross-functional team expertise to gather user and business needs, and translate those into elegant solutions that improve the digital experience across multiple projects.
Design and lead strategy, ideation, and iteration workshops or design sprints.
Champion user experience and needs with insights-driven design thinking.
Create user flows, sitemaps, wireframes, visual mockups, and interactive prototypes.
Share design decisions with a wide range of audiences, including business stakeholders, using clear and persuasive stories.
Ensure the digital design system follows design standards for internal and external-facing platforms.
Stay up to date on industry-standard design patterns and best practices.
Contribute to design process improvements.
Mentor and support junior designers and researchers.
Provide communication tools, including customer journey maps, service blueprints, presentation templates, and infographics, to enable our teams to communicate our processes and strategies.

Qualifications:

Bachelor’s degree in web design, human-computer interaction, experience design, or a related digital arts field
4-6 +yrs of experience in UX, Service Design, or Product Design with customer-facing websites, internal web applications, transactional emails, and mobile apps.
Understanding of the Bootstrap and Salesforce Lightning design systems and/or experience writing user stories and acceptance criteria is a PLUS.
Experience working with UX researchers to uncover user needs, evaluate, and iterate designs based on user feedback.
Highly Skilled in creating high-fidelity visual design mock-ups, prototypes, and design systems.
Ability to generate UX products such as low-fidelity wireframes, user flow maps, site maps, and customer journey maps.
Proficiency in industry tools: Axure RP for low-fidelity wireframes, Sketch, InVision, Adobe CC (Illustrator, Photoshop) for UI design. Working knowledge with Figma a plus.

A portfolio is required for consideration