Sr. UX/UI Designer (Remote)

An amazing opportunity to create user-centric experiences across digital and tangible touchpoints.

Our Client, in the financial services industry, is looking for an experienced Sr. UX/UI Designer. The ideal candidate must effectively understand users’ pain points and incorporate insights, design thinking, and thought leadership into a solution across end-to-end customer journeys.


  • Integrate cross-functional team expertise to gather user and business needs, and translate those into elegant solutions that improve the digital experience across multiple projects.
  • Design and lead strategy, ideation, and iteration workshops or design sprints.
  • Champion user experience and needs with insights-driven design thinking.
  • Create user flows, sitemaps, wireframes, visual mockups, and interactive prototypes.
  • Share design decisions with a wide range of audiences, including business stakeholders, using clear and persuasive stories.
  • Ensure the digital design system follows design standards for internal and external-facing platforms.
  • Stay up to date on industry-standard design patterns and best practices.
  • Contribute to design process improvements.
  • Mentor and support junior designers and researchers.
  • Provide communication tools, including customer journey maps, service blueprints, presentation templates, and infographics, to enable our teams to communicate our processes and strategies.


  • Bachelor’s degree in web design, human-computer interaction, experience design, or a related digital arts field
  • 4-6 +yrs of experience in UX, Service Design, or Product Design with customer-facing websites, internal web applications, transactional emails, and mobile apps.
  • Understanding of the Bootstrap and Salesforce Lightning design systems and/or experience writing user stories and acceptance criteria is a PLUS.
  • Experience working with UX researchers to uncover user needs, evaluate, and iterate designs based on user feedback.
  • Highly Skilled in creating high-fidelity visual design mock-ups, prototypes, and design systems.
  • Ability to generate UX products such as low-fidelity wireframes, user flow maps, site maps, and customer journey maps.
  • Proficiency in industry tools: Axure RP for low-fidelity wireframes, Sketch, InVision, Adobe CC (Illustrator, Photoshop) for UI design. Working knowledge with Figma a plus.

A portfolio is required for consideration