Senior UX Researcher – Remote or Austin, TX

Help build the best-in-class real estate technology tools!

Our client, a leading player in the real estate industry, is seeking a Senior UX Researcher to join their tight-knit growing research team. In this role, you will own the research strategy and roadmap for a product stream and guide the implementation of the roadmap. You will shape the future of their products and facilitate human-centered designs by collaborating with other researchers and leaders of the company. You will have the opportunity to work with a broad array of products across a complex B2B2C ecosystem.



  • Collaborate with product teams to develop research strategies that structure and inform product vision (roadmaps)
  • Coordinate research projects with upcoming and ongoing development to provide the right insights when we need them
  • Foster and grow research initiatives in your product stream to ensure our methods are rigorous, appropriate, and maximize the impact of our findings
  • Develop processes and templates that the UXR team can execute at scale throughout the product development
  • Own the end-to-end qualitative and/or quantitative user research process (e.g., planning, recruiting, executing, analysis, etc.)
  • Synthesize data from multiple sources, including interviews, surveys, field studies, usability testing, product usage, and more, to define a holistic understanding of user problems and product experiences
  • Communicate research insights to our teams and high-level leaders in a clear, compelling, and actionable way
  • Advocate for user-centered design and the UX research process in product development processes


Minimum Qualifications:

  • BA/BS degree in a relevant field (HCI, Psychology, Social Science, Cognitive Science, Design, etc.)
  • 5+ years of experience as a UX Researcher or similar role, preferably in a SaaS (software as a service) application environment
  • Proven ability to manage multiple research projects to execute a complex research roadmap
  • Expert knowledge of a wide variety of research methodologies and selecting the most appropriate ones per research and product goals
  • Experience building research systems and processes that are repeatable and scalable


Preferred Qualifications:

  • MA/MS or Ph.D. degree in a relevant field (HCI, Psychology, Social Science, Cognitive Science, Design, etc.)
  • Experience managing high-level stakeholders in Product and Leadership
  • Experience working on complex B2B and B2C SaaS product ecosystems